Know where you stand before you enroll.
These rules cover individual and group live-program purchases from Developer LLC, including approved AI MasterMind enrollments. Your program begins at its first scheduled live session, as shown in your order. All time windows run from the specific date stated below.
Before your program starts
Full refund for a cancelled live program before its first scheduled session begins, including individual and group purchases and an approved MasterMind season.
After the start
No refund after the purchased program starts, including dissatisfaction or absence, except for a session the provider fails to deliver. Statutory rights are unaffected.
If you miss a day
A missed day has a guaranteed place on the same curriculum day in a later cohort, free of charge, within twelve months of the original cohort's last scheduled day. After this window, new enrollment uses the then-published fee; day credits have no cash value and cannot buy a different curriculum day.
Repeat a day you attended
An attended day may be repeated without charge within the same twelve-month window, subject to space.
One free transfer
One free transfer of the whole seat or its unused days to a later cohort, in either published format, without a reason or a price increase, within twelve months of the original cohort’s last scheduled day. A day already consumed on one format is consumed on both; unused curriculum days are portable across dates and formats.
Build toward the AI MasterClass
The amount actually paid for Intro and/or Intensive can be credited once toward one MasterClass enrollment within twelve months of each purchase. Intro and Intensive do not credit each other. No credit toward other programs, software or cash.
If we do not deliver a day
For a day not delivered by OnlineCourse, the purchaser chooses that same day in a later cohort at no charge or a refund at the per-day rate actually paid. The undelivered day's twelve-month clock restarts.
Where refunds go
Refunds return to the originating payment account. An organization-funded payment is not refunded to an individual or a different account.
Attendance and delivered days
A day that runs is delivered for cash-refund purposes even if a participant is absent. Partial attendance consumes the day; the published join/leave threshold is fifteen minutes. This does not remove missed-day or space-available resit rights.
If both AI Intro and AI Intensive have already been completed, approved credit can be used toward the remaining AI MasterClass pathway. AI Capstone is never sold separately. Credit is based on the amount actually paid, after any group discount, and cannot be used twice for the same seat.
Make a request
Use your order number, billing email and order key to submit a request. The submission time is recorded, so a pre-start request can be reviewed after the start without losing its pre-start status. Our team verifies attendance, payments and any previously used transfer or credit before making changes.
Manage an enrollment request ↗Full terms of sale · Policy version 2026-09-27.1